Complaint letter(assignment #2)

NURLILA RAHMAT

Jalan Rambutan Wangi

55100 Kuala Lumpur

Wilayah Persekutuan Kuala Lumpur

21 December 2012

THE MANAGER

No 3 Jalan AB 5/15

47301 Petaling Jaya

Selangor Darul Ehsan

Dear Mr Manager

Complaint on the Catering Service

I am writing this letter to inform you of my dissatisfaction with the catering service on our 
seminar event.

After the event, many participants complained about the catering service. First, the caterers were 
often late to provide food and they are quite messy in their work. Furthermore, the caterers were rude
 to our seminar participants.
Besides, the pulut and rendang for evening meals was spoiled and smelled bad.

I am writing to ask you to rectify your catering services in the near future and to ensure that such 
matter do not happen again.

I look forward to receiving your explanation of this matter.

Thank you.

Faithfully yours

LilaRahmat

NURLILA RAHMAT

Assistant Manager

Complaint letter

NUR IZZUANA ROSLAN

158-A Taman Sri Wang

08000 Sungai Petani

Kedah Darul Aman

19 December 2012

MAHMUD AHMAD

Crystal Hotel

Jalan Permata

55100 Kuala Lumpur

Wilayah Persekutuan Kuala Lumpur

Dear Mr Mahmud

Complaint on Hotel Services

I am writing to inform you of my dissatisfaction with the services at Crystal Hotel.

On 17 December 2012, my family and I just checked-in at your hotel. We are not satisfied with the services provided. Firstly, we had difficulty in registering. We found that room already been given to other family. Even though we already booked the room and we also had to spend an hour to settle the problem.

I am writing to ask you to improve your services and to ensure that such error do not happen again.

I look forward for your further action.

Thank you.

Faithfully yours

Izzuana

NUR IZZUANA ROSLAN

Enquire letter

Rahmatia Jamhor

16 Block 3J Jalan Sabar 25/83

40400 Taman Sri Muda

Shah Alam

Selangor

11 December 2012

Berjaya Times Square 1

Jalan Imbi 

55100 Kuala Lumpur 

Wilayah Persekutuan Kuala Lumpur

Dear Mr Manager

Enquiry on Use of Game Centre  for Family Day Celebration

I am writing this letter to enquire your service and  use of Game Centre for family day celebration.

The family day will be held as follow:

DATE           :         20 December 2012

TIME           :         10.00 a.m. - 11.00 p.m.

VANUE       :          Game Centre

PAX            :          30 People

EVENT       :          Bowling, Snooker, Archery

MEAL         :          Lunch and Dinner

I wish to receive full quotation from your company. Action for further reference can be 
contacted at +06 0134 456789 or via email familyday@yahoo.com. 

Your co-operation and intention are highly appreciated.

Your sincerely

Rahmatia

Rahmatia Jamhor 

Assistant Manager